Starter policy
Refund and Cancellation Policy
This starter policy explains cancellation, access, lifetime purchases, refunds, and learner progress preservation.
Legal review before launch: this starter language should be reviewed by qualified counsel before it is used for production customers.
Pricing structure
Monthly access is $29.99/month per selected exam. Lifetime access is $119 one-time per selected exam. Each purchase applies to one selected exam. Another exam requires a separate purchase.
Monthly subscriptions
Subscriptions can be canceled. When a subscription is canceled at the end of the billing period, paid access continues through the paid billing period and then ends unless the learner renews or purchases access again.
Lifetime purchases
Lifetime access is tied to the purchased exam. A lifetime purchase for one exam does not unlock another exam. If a full lifetime purchase is refunded, paid access to that exam is revoked.
Refund handling
Refund eligibility, refund windows, and discretionary exceptions require owner/legal review before paid launch. ExamNudge should not advertise a refund window until the owner approves one.
Progress preservation
Learner progress and history are preserved even if paid access ends. If a learner later renews or repurchases eligible access, prior diagnostic, practice, readiness, and study history may remain available according to the product experience and Privacy Policy.
No exam outcome guarantee
ExamNudge provides study guidance and readiness estimates. It does not guarantee exam outcomes.